Privacy policy

1. Introduction

At KATTOU, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.kattouprints.com) or purchase greeting cards from us. KATTOU is based in Cyprus. This Privacy Policy is governed by the General Data Protection Regulation (GDPR) and Cyprus data protection law.

2. Information We Collect

When you interact with our store, we may collect the following personal data:

  • Contact details: Name, shipping/billing address, email, and phone number
  • Order details: Items purchased, order history
  • Payment information: Handled securely by third-party payment processors (we do not store your credit card data)
  • Technical data: IP address, device and browser information, website usage data, cookie identifiers, and information relating to interactions with our website for analytics, performance, and advertising measurement purposes.

3. How We Use Your Data

We use your personal information to:

  • Process and ship your orders
  • Communicate with you about your order or store updates
  • Improve your shopping experience and website functionality
  • Meet legal and tax obligations
  • Measure and improve the effectiveness of our advertising and marketing activities

We do not sell your personal information. We may share limited information with service providers and advertising partners, such as Meta, where necessary to operate our business, measure advertising performance, and provide marketing services, subject to applicable laws and your consent preferences.

4. Shipping and Delivery

We deliver orders using the Cyprus Postal Service. Your shipping information will be shared with them solely for the purpose of delivering your order.

5. Third-Party Services

We use trusted services to run our store:

  • Shopify – Website and e-commerce platform
  • Payment providers – For secure transactions (e.g. credit/debit cards, PayPal, etc.)
  • Cyprus Postal Service – For order delivery
  • Meta (Facebook and Instagram) – We use Meta technologies, including the Meta Pixel and Conversions API, to measure the effectiveness of our advertising, understand website usage, and deliver relevant advertising on Meta platforms. This may involve sharing certain website activity and transaction information with Meta in accordance with applicable data protection laws and your cookie consent preferences.

These providers have their own privacy policies which govern how they handle your data.

6. Cookies

We use cookies to:

  • Ensure our website functions properly
  • Improve performance and usability
  • Track analytics (e.g. site visits and behaviour)

We may use advertising and marketing cookies, including technologies provided by Meta (Facebook and Instagram), to measure advertising performance and improve the relevance of advertisements shown to users. These technologies may collect information about your interactions with our website. Such cookies are only used where required consent has been obtained.

When you visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies (such as analytics cookies). You can also control or disable cookies at any time through your browser settings.

7. Your Rights (Under GDPR)

As an EU customer, you have the right to:

  • Access and review your personal data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Withdraw consent at any time

To exercise any of these rights, email us at info@kattouprints.com

8. Data Retention

We keep your personal data only for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.

9. Data Security

We follow industry best practices to protect your personal data from unauthorised access, loss, or misuse.

10. Contact Us

If you have any questions or requests related to your personal data, please contact us: info@kattouprints.com


Effective from: 4 June 2026