Terms of service

1. Overview

Welcome to KATTOU. These Terms of Service govern your use of our website and online store. By accessing or purchasing from our website, you agree to be bound by these terms.
If you do not agree to these Terms, please do not use our website or services.

2. Our Products

We sell greeting cards and other stationery items. All products are subject to availability, and we reserve the right to discontinue or update items at any time without notice.
We do our best to accurately display product images and descriptions. However, due to monitor differences or print finishes, colours and textures may vary slightly.

3. Pricing & Payment

  • All prices are listed in Euros (€) and include VAT (if applicable).
  • Payment must be made in full at the time of purchase.
  • We accept secure payments via supported Shopify payment methods (e.g. credit card, PayPal).

We reserve the right to change prices at any time without prior notice.

4. Shipping

We currently ship to:

  • Cyprus
  • EU member states
  • United Kingdom, Norway, Switzerland, Iceland, Andorra, San Marino, Vatican City, Liechtenstein, and Monaco

All orders are shipped via Cyprus Post with tracked delivery. Please refer to our Shipping Policy for estimated delivery times, costs, and international customs info.

5. Returns & Refunds

We generally do not accept returns unless the item is:

  • Damaged upon arrival
  • Incorrect (e.g. wrong item sent)

Please refer to our Return & Refund Policy for full details.

6. Use of Our Website

You agree not to:

  • Use our site for any illegal or unauthorised purpose
  • Interfere with or disrupt the functionality of the website
  • Copy, reproduce, or exploit any content or images without permission
  • All content, images, and designs on our website are the intellectual property of KATTOU and may not be used without express written permission.

7. Limitation of Liability

We are not responsible for:

  • Delays in shipping caused by postal services or customs
  • Losses caused by inaccurate address information
  • Any indirect, incidental, or consequential damages related to your use of our site or products

To the fullest extent permitted by law, our total liability is limited to the amount you paid for the product.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Cyprus and the European Union. Any disputes will be handled by the competent courts of Cyprus.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

By continuing to use our site, you agree to the revised terms.

10. Contact Information

For questions about these Terms or anything else, please contact us at: info@kattouprints.com

Effective from: 1 January 2026